Price Match

A Touch of Lace is happy to price match. If you find a lower price elsewhere on an identical item please let us know where the lower price is and we will be happy to match it.

Gift Wrapping

Free gift wrapping is available on all regular priced merchandise.

Gift Cards

A Touch of Lace Gift Cards are available in any denomination. Gift cards are gift wrapped and shipped free of charge.

Group Gifts

A Touch of Lace is happy to assist with your group gift. We will gladly split the bill and place charge for each person’s portion to their respective cards as long as all credit card information is present at the time of purchase. Please note that we do not store credit cards and thus unable to look up the information for you.

There are no Industry Standards

Before we provide you with a quote we require you to measure:

Your mattress – width, length & depth.

Your down comforter – length & width (Measure your comforter on the floor with NO duvet cover on.

Your table – length, width or diameter. If an oval, the longest length & widest width.

The accurate fit of the product you are ordering cannot be achieved without you providing the above measurements.

Return Policy

A Touch of Lace will accept returns of in-stock merchandise that is new, unused and in its original packaging. Cash refunds will be given within 30 days of receipt of purchase. After 30 days a store credit will be issued. No refunds or credits will be issued after 60 days from the date of purchase. No returns on monogrammed merchandise. If your merchandise was received incorrect or damaged please notify us immediately at (248) 645-5223 or (877) 522-3223. All special orders made to customer’s specifications are non-refundable. This includes custom size, color, embroidery, monogram or COM merchandise.

Special and Custom Orders

We are happy to special order merchandise from our vendors that is not carried in our store. Case packs and minimums may apply. Custom merchandise is ordered to your specifications. Please check all orders carefully, it is your responsibility to verify all specifications are correct. All special/custom orders and monogramed item sales are final sale, no cancellations or returns. Special/custom orders require a 50% deposit.

You dream it, let us create it. For over 30 years A Touch of Lace has been a leader in creating exquisite furnishings for the home. Let us create your custom needs, we specialize in…

• Table cloths for large and odd shaped tables
• Sheets to fit mattresses of any size
• Lightweight to Arctic weight custom sized and filled down comforters and pillows
• Sheeting, table linens and towels embroidered to match any fabric, wallpaper or china pattern
• Hand-embroidered and hand-guided custom monogramming available
• Towels cut to your specifications for bath, pool, spa, sauna or gym
• For a personal touch, duplicate your monogram or logo on towels, sheets, table linens, china or crystal
• Linens and furnishings for aircrafts and yachts

Merchandise Defects

A Touch of Lace must be notified within 30 days of receipt of merchandise of any product defects. Thereafter, A Touch of Lace will not be responsible. All merchandise must be returned in the original packaging. A Touch of Lace will not replace or refund items that have been properly cared for, misused or have experienced wear & tear from usage.

Shipping Information

• All in stock items will be shipped UPS within 24 hours of receiving your order.
• Special orders and backorders will be shipped once your order is complete.
• You will be notified on the status of your order via phone or email.
• A flat $15 shipping rate will apply to all shipments up to 12 lbs and shipped within the 48 contiguous United States. Standard UPS rates apply to all packages over 13 lbs.
• Expedited shipments will incur standard UPS rates.
• Packages valued over $200 will be insured. High valued items will require a signature upon delivery and standard UPS charges will apply.
• Shipments outside of the contiguous 48 states and abroad will be shipped via the US post office and may incur additional charges.

In-home Consultation & Installation

A Touch of Lace is pleased to offer in-home consultation and installation services in the greater Detroit area.

To The Trade

Our knowledgeable staff has partnered with professional interior designers, for over two decades, making their visions a reality. Be it contemporary, traditional or an intricate flair you are seeking, we can match your style. Please send inquiries to atouchoflace@aol.com or call us toll free (877) 522-3223.

Bridal & Baby Registry

Let our knowledgeable staff guide you in completing your gift registry. From linens to crystal let us help you select the perfect items to compliment your lifestyle. We even have a certified wedding consultant on staff to assist you. New moms, let us help you create the nursery and layette of your dreams for your new bundle of joy.

Find a Bridal Registry

Find a Baby Registry

Bridal Completion Program

A Touch of Lace is happy to offer newlyweds a 10% Completion Discount on all items remaining on their registry after their wedding date. Registered newlyweds will be entitled to use this discount as many times as they please for up to one year following their special day. Offer does not include sale items.

Find a Bridal Registry

Baby’s First Year

For the new Mom… Purchase your complete crib ensemble and layette at A Touch of Lace (valued at $500 or more) and we will be happy to extend a 10% discount on all your baby’s needs for his or her first year. Offer does not include sale items.

Find a Baby Registry

Knowledgeable Staff

Our dedicated staff is here to guide, educate and assist you in your selections. Our staff is non-commissioned and available to make your dreams and wishes become a reality.

Let Us Help You In Your Fundraising Efforts

A Touch of Lace is pleased to help in your fundraising efforts. To qualify have a representative from your organization contact us.  Once approved, we will select a specific time period for your organization’s event.

It is very simple. A Touch of Lace will make an agreed upon percentage donation on all regularly-priced purchases made by your supporters. To participate they must:

– Visit www.atouchoflace.com
–  Login and enter their name, email address, street address and approved promotional ID

Proceeds will be donated from A Touch of Lace sixty days after the event.

As a registered customer of A Touch of Lace, your supporters will be notified of special offers and promotions throughout the year.

Linen Care

Fine linens are designed to be enjoyed for years. Taking proper care will ensure the longevity and luxury of your linens.

Machine Washing

We recommend separating your fine linens from other items in the wash, especially those containing polyester, which tends to create pilling, and items with heavy zippers, which can damage the fabric. Separate light and dark colors. Avoid overloading the washing machine, which can cause fibers to break down from excessive abrasion and agitation. Please read care labels to help determine the right water temperature to use with your linens. It is best to pretreat any stains prior to washing.

Detergent

When choosing a detergent for your linens use a mild detergent without added bleach or whiteners. Do not pour detergent directly on textiles; rather, add it to the water as the wash tub fills or dilute detergent with water, then add linens. Unless linens are very soiled, you only need to use half the recommended amount of detergent. Do not use a liquid fabric softener, which can damage the cotton fibers.

A Touch of Lace we recommends using products from Le Blanc® Linen Wash® and The Laundress.

Bleaching

Chlorine bleach can weaken fibers and cause them to yellow. We do not recommend chlorine bleach to be used when caring for your linens.

Shrinkage

All natural fibers will shrink to some extent. Do not wash or dry linens on a hot setting. This will most likely to cause shrinkage. Follow instructions on care label.

Ironing

To restore the luxurious feel of sateen fabrics, iron on the reverse side. Iron linens while slightly damp. Use a steam iron on a warm/hot setting for cotton; use a hot setting for linen and a water spritzer if needed. For embroidered linens, iron them on the reverse side atop a towel to preserve the three-dimensional effect of the embroidery. Use a press cloth to protect delicate lace and cutwork.

Dry Cleaning

Dry Cleaning is recommended for luxury fibers such as cashmere, merino wool and alpaca. Be sure to use a professional dry cleaner with experience in natural fibers and luxury linens. Matelasse blanket covers should be professionally dry cleaned or laundered and blocked to minimize excessive shrinkage.

Hand Washing

If the label says “hand launder,” never machine wash. Hand wash in gentle soap; rinse thoroughly in clean water to eliminate all soap residue, then line dry, lay flat (on towels) or hang to dry. Avoid wringing linens.

Storing Linens

Store bed linens in a cool, dry, well-ventilated area. Linens stored long-term should be wrapped in white cotton, muslin (old pillow cases work well) or acid-free paper. Avoid storing linens in plastic bags or boxes, which can cause permanent yellowing; natural fibers need to breathe. Cedar chests can also yellow or streak fabrics.